Privacy policy

Last Updated: December 2025

Smartway Services Inc. (“we,” “us,” or “our”) operates smartwaysvc.com and provides auto transport brokerage services. This Privacy Policy explains how we collect, use, and protect personal information submitted through our website, quote forms, and communications.

By using this website or submitting a quote request, you agree to the practices described in this policy.


1. Information We Collect

We may collect personal information when you:

  • Submit a quote request or contact form

  • Communicate with us by phone, email, or SMS

  • Request transport pricing or service information

Information may include:

  • Name

  • Phone number

  • Email address

  • Pickup & delivery locations / ZIP codes

  • Vehicle year, make, model, & condition

  • Notes or messages provided

We may also collect limited technical data such as:

  • IP address

  • Browser / device type

  • Website usage data

  • Cookies (if enabled by your browser)

We do not knowingly collect data from children under 13.


2. How We Use Your Information

We use the information we collect to:

  • Provide auto transport quotes and brokerage services

  • Communicate with you regarding your request

  • Verify shipment details

  • Improve website performance and customer service

  • Maintain internal business and compliance records

We may contact you by phone, email, or SMS regarding your quote or service inquiry.

We do not sell personal information.


3. Data Sharing

Data Sharing
• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
Messaging Terms and Conditions
• By providing your phone number and agreeing to receive texts, you consent to receive text messages from Smartway Services Inc., from 5612895111 regarding customer care. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 5612895111 or [email protected]. Mobile opt-in information is never shared with third parties.

We may share limited information only as necessary to:

  • Communicate with carriers or dispatch partners

  • Process quote requests

  • Operate our website, email, or CRM systems

We do not share customer data with third parties
for promotional or marketing purposes.

Mobile opt-in and consent data are never shared with anyone for any reason.


4. Data Storage & Security

We take reasonable administrative and technical measures to protect your information from unauthorized use or disclosure.

However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.


5. Cookies & Website Analytics

Our website may use cookies or similar technologies to:

  • Improve site functionality

  • Monitor traffic or performance

  • Prevent spam or abuse

You may disable cookies in your browser settings.


6. SMS / Mobile Messaging Terms & Conditions

By submitting quote, you agree to receive SMS messages from Smartway Services Inc. for quotes & updates. Msg & data rates may apply. Reply STOP to unsubscribe or HELP for help.

By providing your phone number and agreeing to receive texts, you consent to receive text messages from Smartway Services Inc. at 888-887-7966, 561-289-5111 regarding customer care and service inquiries.

  • Consent is not a condition of purchase

  • Message frequency may vary

  • Message & data rates may apply

Reply:

  • STOP to unsubscribe

  • HELP for assistance

You may also contact us at:

Mobile opt-in information is never shared with third parties, and is excluded from any other information-sharing activity described in this policy.


7. Your Rights & Choices

You may request to:

  • Access or update your information

  • Request deletion where applicable

  • Opt-out of communications

  • Withdraw SMS consent at any time

Contact us using the information below.


8. Contact Information

For questions about this Privacy Policy or to submit a data request, contact:

Smartway Services Inc.
Email: [email protected]
Phone: (561) 289-5111
Website: smartwaysvc.com
Address: 1501 Yamato Rd Suite 200 PMB 2022 Boca Raton, FL, 33431


9. Policy Updates

We may update this Privacy Policy periodically. The “Last Updated” date will reflect the most recent revision.